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“Clinical and behavioral science research also possess no category to describe suffering, no routine way of recording this most thickly human dimension of patients’ and families’ stories of experiencing illness. Symptom scales and survey questionnaires and behavioral checklists quantify functional impairment and disability, rendering quality of life fungible. Yet about suffering they are silent.” (28)

The Illness Narratives: Suffering, Healing, & the Human Condition by Arthur Kleinman, M.D.